My husband and I bought our first house through Picklescott homes in February of this year.
From the beginning of the process, in November 2015, we were very impressed with the company. David was extremely professional and friendly. He was willing to help as this was our first purchase, whilst being clear with the professional boundaries of what he could help us with when making an offer. He kept us fully informed through the process of making the offer, and contacted us the same evening to inform us that we had been successful, even though it was long past normal office hours. Picklescott were always willing to help us at every step of the way, allowing us to arrange viewings to make measurements of the house and get workman’s quotes whenever possible, and continually updating us on the progress of the paperwork. David and Tracey seemed genuinely pleased we had got the house and were happy to assist us with any queries we had. Unlike other estate agents I have dealt with in the past, Picklescott always did what they told us they were going to do, when they told us they were going to do it, responding promptly to our emails or phone calls, or letting us know if there was going to be any delay. Their consistency and reliability, along with how approachable they are, helped put our minds at ease during an otherwise nerve wracking process. I would highly recommend them to anyone looking to purchase.
Claire Ormsby-Potter